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customer-facing
adjective business
  1. 1
    dealing directly with the customers of a business

    People working in customer-facing roles can make or break their company's reputation in an instant.

     Synonyms and related words
    Words used to describe jobs and work:antisocial, articled, assistant...
  2. 2
    used by the customers of a business

    The bank redesigned its customer-facing website to provide online customers with the same level of service that it delivers in person.


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